Need some assistance?
Questions about accommodation or facilities? Contact the passenger enquiries number. Test contact only — not the official duty number.
WhatsApp contact coming soon
Ascension IslandDRAFT DEMONSTRATION — This guide is not yet approved for passenger use. Follow instructions from your duty team.
Your accommodation · Test example
Keep your block and room number handy during your stay. Please confirm your actual allocation with the duty team.
DEMONSTRATION ONLY: The room numbers shown here are examples, not confirmed accommodation assignments.
PASSENGER NOTICEBOARD
DEMONSTRATION ONLY: Check-in Thursday 12 November, 23:00; departure Friday 13 November, 01:15. Not confirmed.
PASSENGER ESSENTIALS
Questions about accommodation or facilities? Contact the passenger enquiries number. Test contact only — not the official duty number.
WhatsApp contact coming soon
Browse the menu and place an order directly through the NAAFI online service.
Open NAAFI ordering ↗Everything you need during a temporary stopover — food ordering, travel notices, camp facilities and helpful local information.

PASSENGER SAFETY · SAMPLE CONTENT
How the accommodation-specific fire information could look on the finished passenger portal. Each room QR code could show the same approved instructions for its block.
If you discover a fire, activate the nearest alarm where safe and alert staff.
Use the nearest safe, signed exit. Do not stop for belongings.
Use the designated location identified on your building's approved notice.
Report to the duty team and do not re-enter until authorised.
Block 97 · Room 2 · A generic example, not your building
The highlighted room changes for test links using sample Room 1–6. No actual escape route is displayed. Replace this entire diagram with an approved floor plan for each accommodation block.
Illustrates the information we'll include once locations are approved
Once the site's Fire Safety Officer confirms an approved assembly point, an approved block-specific location diagram can replace this generic concept.
Specific to the accommodation block; consult posted notices.
Use verified local emergency procedures; WhatsApp is not an emergency channel.
To be provided and signed off by the responsible fire-safety team.
This online page is supplementary. Physical fire notices, emergency signs and briefings must remain available, including when electricity or mobile internet is unavailable.
YOUR STAY
Find the essentials during your stopover. Opening times and services may vary during a disruption.
Facilities and operating hours must be checked with the duty team before use.
OUR LOCATION & LEADERSHIP
A strategically located South Atlantic station supporting the UK's presence and air movements in the region.
THE STATION
The station sits within the UK Cyber & Specialist Operations Command (CSOC) chain of command.
It supports the protection of the UK's South Atlantic Overseas Territories and serves as a staging point for flights between the UK and the Falkland Islands.

BASE COMMANDER
Commander, RAF Ascension Island Base
Wing Commander Neate assumed command of the station in July 2026. He previously served as a Weapons System Operator and commissioned as an Aerospace Battle Manager in 2013.
His career includes Fighter Control appointments, UK and Falkland Islands Quick Reaction Alert duties, command of 2 Space Warning Squadron and deployment on Operation Scorpius in support of Ukraine.
Base overview and biography adapted from the publicly displayed RAF station profile supplied for this test. Confirm currency, wording and permission to use RAF imagery before public launch.
FIND YOUR WAY
This test map uses the proposed passenger accommodation pin you supplied. The map does not indicate permitted access; location and publication require local approval.
PLEASE READ
Draft guidance for passengers. Camp management must review the final instructions and permitted areas.
HERE TO HELP
If you need assistance, speak with the duty team or use the passenger enquiry contact once it is confirmed.
Check the confirmed passenger notice, and follow the duty team for final movement and check-in instructions.
Only if the relevant duty team explicitly authorises it. Your permitted movements may be restricted.
Ask the duty team. The WhatsApp button is for non-emergency questions only and is currently a personal test contact.
For testing only, WhatsApp enquiries currently go to a personal test contact. Follow the on-site emergency arrangements for urgent help.
Island travel guidance ↗For emergencies, use the on-site emergency arrangements rather than WhatsApp.